Frequently Asked Questions

This Agreement was last modified on 8th September 2018

How Long Will it Take To Get My Package?

Please allow 2 – 4 weeks for delivery

All of our products are dispatched within 3 business days but during peak times such as holiday seasons and public holidays this may be delayed slightly. Most of our items shipped to United States will take 2 – 4 weeks as we select a balance of the fastest and cost effective shipping offered.

If by chance your item has not arrived within 20 business days please contact us at so that we may assist you regarding the status of your order. Orders depending on the destination in the world might take longer due to couriers and customs inspections so please take this into consideration should your order not arrive within the usual 30 days.

How Do I Track My Order?

When an order is shipped, we’ll update your account to show the tracking number(s) for an order, and send you an email with the shipping and tracking information. Using the tracking number(s) provided, you can either click on the tracking numbers itself or enter the tracking number(s) into the  Tracking Page to follow the path of your order from our warehouse to your destination.

Do I Need an Account to Place an Order?

No, you don’t need to have an account to place an order . You can simply shop, add items to the cart, and check out.  When you place your order, you can provide an email address for order confirmations so you can track your order.  Doing so won’t create an account and it won’t result in a subscription to e-mail newsletters unless you choose to subscribe.

Having an account is pretty handy. You’ll be able to see your order history, any wish lists you’ve created, and the shipping addresses you’ve used will be saved for future purchases. An account can be created before you start shopping by clicking the “create my account” button , before you check out and place your order, and immediately after your order is placed


Cart Item Removed. Undo
  • No products in the cart.